A Live Chat function like SmartsUpp or Crisp.chat allows you to communicate with your customers quickly and easily.
Adding Live Chat to your Store
Navigate inside your Shop admin to Settings > SEO/Tracking and scroll to the bottom of the page to "3rd Party code/scripts".
Copy and paste the code you receive from your chosen Chat provider into the box provided and click Save.
Adding Heatmap Solutions
You can add a Heatmap solution to your Store in the same place by copying the code over from your selected provider e.g. HotJar, Crazy Egg, etc.
If you have any queries about this feel free to get in touch with our Support team on Live Chat or via email.