If you are planning to migrate your webshop data from Shopify to Stor below is a step-by-step guide on how to do it.
You can only import CSV files to Stor so please ensure all data that will be transferred is on a CSV file.
Data that can be transferred by CSV file upload: products, (coming soon: customers and orders).
- From your Products main page click “All Products”
- From the All Products page, click Export.
In the Export window:
On the popup window select which products you want to migrate to Stor, usually this will be All Products. Under Export as, select “Plain CSV file”
Next, click Export products.
If you export up to one page of products (up to 50 products), then the CSV file is downloaded by your browser. If you export more than one page of products (51 or more products), then the CSV file is emailed to you. If you aren't the store owner, then the file is sent to the store owner's email as well.
Importing products to Stor:
Log in to your Stor Account Dashboard. Once you’ve entered, you must click on the Products tab in the right column. Under Products, click All.
Press the three dots on the right side to import your products:
Once you have pressed Import Products, the below image will pop up on your screen. Download our sample import template and get ready to copy the information from your Shopify product CSV file to our sample import CSV file.
The Shopify CSV file format is slightly different to Stor’s CSV format - it is important to stick by our sample import template format for the file upload to be successful.
Our import template may look daunting but rest assured, you will be able to find all the necessary details to complete the columns from your Shopify export file. The only thing that is absolutely necessary to complete in your Stor import file is Name/Title and Price of your products. In the visibility column, we do recommend for you to put ‘disabled’.
This is needed in the event that any changes need to be done, you can go in and change it before it will be live on your page. If it is marked as enabled, when you import the product, it will automatically be live on your Stor web shop.
Quantity - if there is a limited amount of the product type, please fill in the quantity amount in this column. (If it is unlimited, please leave it blank.)
Once you have copied and pasted the data from your Shopify file into the correct columns in the Stor import file, click save and upload the file by pressing the green button as shown below.
Export Customers from Shopify:
1. From your Shopify Admin, go to Customers then click Export.
2. Select one of the following Export options:
- Current page to export the customers showing in your store admin.
- All customers to export all your shop's customers.
- Selected customer to export customers from your selection.
- # customers matching your filters to export a customer segment
3. Finally, select CSV file and click Export Customers.
Import customers to Stor:
1. From your Stor Account Dashboard go to Customers, then click on Registered.
2. Under the Registered Customers tab in the right column, click Import.
Once you have pressed Import, the below image will pop up on your screen. Download our sample import template and get ready to copy your customers' data to our sample import CSV file.
Note - it is important to stick by our sample import template format for the file upload to be successful.
3. After you have entered your customers' information, click Choose a file, press open once you have selected your file, and finally click on Upload Customer Data as shown above. After your import is complete, we'll send a confirmation email.
Please kindly note your imported customers passwords will not be imported with your data. Your customers will have to go to the 'Account' page on your shop and select 'Forgot Password'. They will then be sent a reset password link to their email and they can update their password that way.
Note: You can only import CSV files to Stor so please ensure all data that will be transferred is on a CSV file.
Data that can be transferred by CSV file upload: products, categories, customers, (coming soon: orders)