When importing your products using our CSV excel file Product template, you may have an issue with your SKUs importing correctly on to Stor.
You may want to enter a long number like 1789565543777678998 for your SKU and Excel shortens it to 1.78E+98.
To get around this issue, we suggest changing your cell format to 'Numbers' rather than 'General' or 'Text'. To do this, open up your product CSV file (Stor template) and select the SKU cell and right click. Then select 'Format Cells' which will show you the below image. Select 'Numbers', set to Zero Decimal Places, and hit OK - your SKU will now appear correctly.
Alternatively, you can edit your product file in Google Sheets and then download it to a CSV file.
If you have any queries about this feel free to get in touch with our Support team on Live Chat or via email.