Real-Time Shipping

Get Real-time rates (RTS) from carriers such as USPS, UPS, FedEx, DHL.

We've integrated with carrier companies like USPS, FedEx, UPS to give your customers real-time shipping rates at checkout. Based on the order weight, package or product dimensions, origin and delivery addresses, shipping costs are determined instantly.

Carriers.

The following carriers are available for integration within the US and UK only. 

USA

UK

Please note: 

There are 2 options when it comes to carrier rates. You can either use Stor's default rates or you can use your own carrier account, if you have one. 

You can also use a combination of Real-Time Shipping and manual/custom shipping options.

Remember!
Currently, you can't use a combination of standard RTS with connected RTS, where your own account is connected. Eg: Standard Rates from USPS and then your own rates from a connected FedEx account. 

Product & package dimensions

Products:
You can specify the dimensional weight of your products if they come in a variety of sizes to get more precise real-time quotes from the carriers at checkout.

Packages:
If your products do not have individual dimensions specified, the package dimensions are used to calculate real-time shipping rates. If most of your products fit into the same shipping boxes, you can specify the package dimensions only.

Buy & Print Shipping Labels

Creating/printing a shipping label requires you to have Shippo account with a credit card on file. If you don't have a Shippo account, you will need to create a new one or you can connect to one you have already. This is a one-time setup process directly within your Stor admin and will happen one when you first time you create a label.

When you are ready to print a shipping label, you can visit the order you'd like to ship and click the 'Buy Shipping Label' Button. 

This will then open a summary window, where you can check the details and then purchase. 

Paying for Shipping Labels

When you buy a shipping label, you will either be charged immediately using the card which we have on file for your monthly subscription or you will be charged by the 3rd Party provider, Shippo, directly via your own account. 

Voiding Shipping Labels

If you need to cancel/void a shipping label, you simply need to visit the order and press the 'Void Shipping Label' button. 

If you use Stor's default shipping rates, then voiding a shipping label will automatically initiate a refund for the label, minus any associated card fees.
If you use a connected Shippo account (and the label has not yet been used) then no payment would have been made and thus no refund would be required.